Exacter, Inc., based in Columbus, is a diagnostic service provider that enables electric utilities to proactively avoid power outages. Distribution reliability is the top industry problem. Their service is marketed as Intelligence-Based Preventive Maintenance™ which is based upon mobile EXACTER™ surveying instrumentation units connected to a web portal via cellular communications. EXACTER units require no new rolling stock, new personnel, training, or capital expenditures for the customer. The utility maintenance dispatchers use the web portal to access data that locates failing equipment and its fault severity — Maintenance Merit™ — in a timely manner for the purpose of setting priorities for work crews to replace or repair failing equipment.